Privacy Policy

This Privacy Policy was revised last on 04.03.2025

1. Who we are

Reading this Privacy Policy is important.

Mobiteach LTD takes your privacy seriously. We are committed to safeguarding your privacy, and this privacy policy explains our data processing practices in compliance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).

This policy covers important information, such as who we are, the information we collect, how and why we collect and use the information, your legal rights, and how we protect children’s online privacy.

In particular, this Privacy policy sets out how we will collect, process, store, and protect information about you when:
a) Providing services to you by our Products;
b) You use our Website; or
c) Performing any other activities that form part of the operation of our business, as described in further detail below.

Mobiteach LTD provides its service (the “Service”) to you, subject to the Terms of Service, and the following Privacy Policy. We may update this Privacy Policy from time to time. All changes will be posted on our website (the “Site”). You can review the most current version of the Privacy Policy at any time here www.mobiteach.ltd/privacypolicy/.
Still, if our Privacy policy changes significantly, we will do our best to notify you personally through your email if you are a registered user or give you another direct notification if we can reach you.
Words beginning with capital letters in this Privacy Policy that are not defined in this Privacy Policy are defined in the Terms of Service.
Mobiteach LTD is the controller and is responsible for your personal data (collectively referred to as “MobiTeach”, “we”, “us” or “our” in this Privacy Policy).
By using the Products, you agree with Mobiteach’s collection, use, and sharing of your personal information following the terms of this Privacy Policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or our processing of your personal data, or you wish to submit a request to exercise your rights, you can contact us:
Via email: support@mobiteach.ltd

2. How we process your personal data

Personal data is defined as any information relating to an identified or identifiable natural person. Identifiable refers to identifiers (such as name, identification number, location data, etc.), that can be used to directly or indirectly identify a natural person.
Processing means any operation or set of operations performed on personal data, such as collection, recording, storage, alteration, use, transmission, erasure, or destruction.
Our primary purpose in processing personal data is to provide users with access to our Products.

Also, the personal data we process is collected and used for the purposes listed below:

• If you register (create an account) and subsequently log in to our Product, your personal data will be utilized for the purpose of user identification and to facilitate the provision of our services in accordance with our primary objectives.
• When you use our Products a profile page is created for you. Your profile will be populated by the information you submit, such as your name, username, bio, and profile picture (“Profile”). Your Profile will also include information about your learning progress, such as the languages you are learning, your leaing statistics, and your achievements.
• When you access our Website, we store certain data from your browser using cookies. A cookie is a piece of data stored on the user’s computer tied to data about the user. You can find more information about cookies and how to manage them here.

• We use your personal data to maintain the website and our products and improve your user experience, including ensuring its security, availability, performance, capacity, and overall well-being; to send you technical notices, updates, security alerts, and support and administrative messages; to provide news and information about the Products we think will be of interest to you; to monitor and analyze trends, usage, and activities in connection with the Products.

• Your personal data is processed to uphold or exercise any rights available to us under the applicable law, such as for the establishment, exercising, or defense of legal claims.
• Additionally, we may utilize your personal data to meet our obligations as outlined by the applicable law.

3. Categories of personal data we process

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health, genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.

We process the following categories of personal data:

3.1. Registration data. When you sign up or log in on the website (that referred you to your personal account) you will be asked to provide the following information: your full name (name and surname), email address, your country.
When you register or log in to our services, you may do so using:

• Your email address and password
• Third-party authentication providers such as Apple, Facebook, or Google

If you choose to log in via a third-party service, we may collect certain information from that provider, such as your name, email address, and profile picture, as permitted by their privacy policies. We do not store your third-party login credentials.
By using third-party authentication, you agree to the terms and policies of the respective provider. You can manage or revoke access to your data through the settings of the respective third-party account.

3.2. Activity Data & IP Addresses. When you use the Products, we may generate data about your use of the Product, which may include your browser and device data, log data, and IP address.
3.3 Cookies. We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Which data we process by these technologies, including cookies can be found in our Cookie Policy.
3.4. Aggregated Data. We collect data on the use of the application by means of software from external suppliers to detect and correct errors to improve our applications. However, no data are collected in the process from which any external supplier could directly establish any personal connection. In this way, we receive aggregated information on how the apps are used and which features are especially popular, and from this information, we can draw conclusions for future improvements in product development.

4. Legal basis for processing your personal data

We collect and use data based on the following legal grounds:
– User’s consent,

– service agreement or actions taken by the User to enter into such agreement,

– the Mobiteach’s legitimate interest in preventing unfair practices by the Website’s Users,

– the Mobiteach’s legitimate interest in processing for direct marketing purposes.

– Your personal information will be used only for the purposes outlined in this section.

5. In app purchase

Some features of our Services may require payment. When making an in-app purchase, your payment will be processed by the App Store or Google Play, and we do not collect or store your payment information. The App Store or Google Play may provide us with limited information related to your transaction, such as confirmation of purchase and subscription status.

If you purchase a subscription, it will automatically renew unless you cancel it through your App Store or Google Play account before the renewal date. Refund requests for in-app purchases should be directed to Apple or Google. We do not manage the billing system for these transactions for Apple users, but we can process refunds for Android users and promise to do our best to follow best practices in such cases.

6. Storage of information

MobiTeach LTD will store anonymous data collected through our services, including activity data that MobiTeach LTD can use in some way to improve the service. Information, data from anonymous exams, including test results, will be maintained indefinitely for MobiTeach LTD to improve educational services, as well as for research and analysis.
Your personal data will be stored for a period of 3 years.
In the event, that you withdraw your consent or you object to our use of your personal data, we will remove your personal data from our databases. Please note that we collect and store the minimum of user’s personal data to provide our platfor well and to ensure your preferences are respected in the future.
However, the foregoing will not prevent us from retaining any personal data if necessary to comply with our legal obligations, file a legal claim, defend ourselves against a legal claim, or for evidential purposes.

7. Sharing of information

We may share information about you as follows or as otherwise described in this Privacy Policy:
With vendors, consultants and other service providers who need access to such information to carry out work on our behalf.
In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation.
If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of Mobiteach LTD or others.
In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.
We may share user information, including profile names, avatars, achievements, and ratings, with other users of our service within the application. This practice is essential for facilitating the application’s social features, such as displaying achievement recognition, ranking positions, and enabling users to connect with friends through their Facebook or Google Play accounts.

8. Confidentiality and security

MobiTeach LTD takes reasonable steps to protect information about you from loss, theft, misuse, and unauthorized access, disclosure, modification, and destruction.
At the same time, the user should be aware of the fact that one hundred percent protection against attacks cannot be guaranteed because of the continual appearance of new viruses and other means of attacking the protected data systems of Internet services.

9. Your rights

This article lists your fundamental rights under data protection law. We have tried to summarise them clearly and legibly.
To exercise any of your rights, please send us a written request in accordance with article 1 of this Privacy Policy. We will respond to your request without undue delay, but in any event within one month of the receipt of the request. In the event of an extension of the term to respond or in the event we do not take action on your request, we will notify you.

1)The right to access to data which has been collected by Mobiteach

This right applies not just to the users of our Products, but also for users who are surfing our website.

You have the right to check whether your personal data is being processed at all or not, and if yes, by your request, we will provide you information about the processing purposes, the categories of personal data processed, the recipients or categories of recipients, the planned duration of storage or criteria for their definition, information about the rights of the data subject such as rectification, erasure or restriction of processing, the right to object, instructions on the right to lodge a complaint with the authorities, information about the origin of the data, as long as these were not collected from the data subject himself, and any existence of an automated decision-taking process, including profiling, with meaningful information about the logic involved as well as the implications of such procedures.
The answer will be personalized. That’s why we must ensure that the answer is given to the subject whose data is requested. If this is not possible, we have the right to request a passport or other identification document.
You have the right to receive from us a copy of your personal data we have in our possession, provided that this does not adversely affect the rights and freedoms of others.
If you make the request by electronic form means, the information shall be provided by electronic means unless otherwise requested by you.
The first copy will be provided free of charge, but with further copies are requested, we reserve the right to charge a reasonable fee that reflects administrative costs.

2) The right to rectification

You have the right to request correction of any inaccuracies or incompleteness in the personal data we hold about you. We will rectify the information or complete it as necessary, considering the purposes of the processing without undue delay.

3)Right to erasure\ right to be forgotten

You have the right to erase your data we process, if one of the following grounds applies:
1)Where your personal data are no longer necessary in relation to the purpose for which it was collected or processed.
2)Where you withdraw your consent to the processing.
3)Where you object to the processing and there is no overriding legitimate grounds for continuing the processing.
4)Where you object to the processing and your personal data are being processed for direct marketing purposes.
5)Where your personal data have been unlawfully processed.
6)Where your personal data have to be erased in order to comply with a legal obligation.

There are certain legal exemptions to the right to erasure. This right will not apply whereprocessing is necessary for:
1)Exercising the right of freedom of expression and information.
2)Compliance with a legal obligation.
3) Establishment, exercise, or defense of legal claims.
We also can refuse to comply with a request if it is:
● manifestly unfounded; or
● excessive.
In order to decide if a request is manifestly unfounded or excessive, but we promise to consider each request carefully and inform you about the reasons we found and the rights you have in this case.
Please note that due to caching systems, search engines, the interposition of proxy servers and the like, deleted data may continue to remain accessible even though they are no longer present within our systems.

4) Right to restriction of processing

You have the right to impose restrictions on processing your personal data. This means that your personal data may only be stored by us and used for specific purposes if:
– You question the accuracy of the personal data, and we will only use it for as long as necessary to verify its accuracy.

– The processing is deemed unlawful, and you request restriction instead of erasure.
We no longer require personal data for processing purposes, but you need it to establish,
exercise, or defend legal claims.

– You have raised an objection to the processing, pending the verification of that objection.
In addition to our right to store your personal data, we may still process it in other ways, but
only:

• with your consent;
• for the establishment, exercise, or defense of legal claims;
• for protecting the rights of another natural or legal person; or
• for reasons of important public interest.

We will update you before we lift the processing restriction.

We inform you that Mobiteach will communicate any rectification or erasure of personal data or restriction of processing carried out following your request to each recipient to whom the personal data have been disclosed unless this proves impossible or involves a disproportionate effort.
If you ask, we’ll provide you with information about those recipients.

5) Right to data portability

If the legal basis for our processing of your personal data is consent and such processing is carried out by automated means, you have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used, and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
You also have the right to transfer your personal data directly to another company if it is technically feasible and store it on a private device for further personal use.

6) The right to object

You have the right to object, on grounds relating to your particular situation, to processing personal data concerning you at any time. In this case, we will no longer process your personal data unless we demonstrate compelling, legitimate grounds for the processing that override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims.
Where personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. Once you request, we will no longer process your personal data for such purposes.

You may exercise this right to object by automated means using technical specifications.

7) The right to complain

If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

10. Children’s privacy

We are committed to protecting the privacy of children who use our Products.
This section explains how we handle children’s personal data in compliance with all applicable child privacy laws, including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and, where applicable, the Children’s Online Privacy Protection Act (COPPA) in the United States.
If a child is below the digital age of consent in their country, we require verifiable parental consent before processing their data.

10.1. Who Does This Policy Apply To?

This policy applies to children under the age of digital consent in the UK, the EU, and the United States. The age of digital consent varies by region:

●UK: Children under 13 years old.

●EU: Children under 13 to 16 years old, depending on the country.

●U.S. (COPPA): Children under 13 years old.
If a child is below the required age of digital consent in their jurisdiction, we require verifiable parental consent before collecting or processing their personal data.

10.2. What Data Do We Collect?

For children, we minimize data collection. Depending on app usage, we may collect:

●Basic account details (e.g., username, age, and parent’s email).

●Learning progress (e.g., completed lessons, scores).

●Device information (e.g., operating system, app version).

We do not collect:

●Full names, addresses, or precise location data.

●Personal identifiers used for behavioral advertising.

10.3. How Do We Use This Data?

We use children’s data only to:

●Provide access to learning content.

●Track progress and improve user experience.

●Ensure app security and prevent misuse.
We do not use children’s data for targeted advertising or profiling.

10.4. Parental Consent & Controls

If a child under the age of consent in their jurisdiction want to use our Product, we will block access to certain features until consent is obtained, will do not use children’s data for behavioral advertising and turn off personalized content recommendations based on tracking.
OR

●Notify their parent or guardian via email.

●Request verifiable parental consent before processing personal data.

●Allow parents to review, modify, or delete their child’s data at any time.

Parental consent can be provided through:

●Email verification with an additional proof request.

●Small credit card verification (refundable charge).

10.5. Data Sharing & Security

We do not sell or share children’s data with third parties for advertising.

We only share data with trusted service providers (e.g., cloud storage) that comply with UK GDPR, EU GDPR, and COPPA requirements.

All personal data is stored securely and encrypted.

10.6. Children’s Rights & Data Deletion

Under UK GDPR, EU GDPR, and COPPA, children (or their parents) have the same right as indicated in section 9 this Privacy Policy.
To make a request, parents can contact us at support@mobiteach.ltd.

11. Contacting MOBITEACH

MobiTeach is the trading name of Mobiteach LTD, with registered address in the United Kingdom, London.
If you have any questions or suggestions regarding our Privacy Policy, you can contact
MobiTeach at support@mobiteach.ltd